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Mail.mil widespread, but not on personal smartphones

May. 9, 2013 - 07:24AM   |  
As the Army shifts to the new Enterprise Email system, soldiers still won't be able to access their accounts on their personal smartphones.
As the Army shifts to the new Enterprise Email system, soldiers still won't be able to access their accounts on their personal smartphones. (C. Todd Lopez)
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As the Army’s effort progressesto move email users onto the cloud-based Enterprise Email, some are worried they will be left out.

Two years after the shift to Defense Information Systems Agency-hosted email began, roughly 1.1 million of 1.6 million Army accounts are now on the nonclassified Internet, and 53,000 of about 128,000 users on the classified Internet have made the jump.

However, many users, especially in the National Guard and Army Reserve, were worried about losing access to Army’s intranet Army Knowledge Online mail on their personal mobile devices, Mike Krieger, deputy chief information officer/G-6, wrote in a blog post.

“To date, we have successfully addressed the issue of access to DEE [DoD Enterprise Email] on personally owned desktops and laptops using [Outlook Web Access], and will continue to work the issue of access on smartphones and tablets,” Krieger said.

The mail.mil account replaces us.army.mil and other command-based email addresses, and users’ mailbox storage increases from 100 megabytes to four gigabytes.

The Army Chief Information Office’s goal is for everyone in the Army who has a Common Access Card — the smartcard used to access AKO — to get an Enterprise Email address.

However, some users without configured CAC access may defer migration and continue to use AKO email with a username/password validation.

Army Medical Command was nearing the end of its migration. Roughly half of accounts connected with AKO have migrated. And the U.S. Military Academy was set to migrate in June, said Margaret McBride, a spokeswoman for the Army CIO/G-6.■

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