Lost mail? Send an e-mail to the military - Army News | News from Afghanistan & Iraq - Army Times

Lost mail? Send an e-mail to the military

The Military Postal Service Agency has launched a new service that allows service members to track down lost and late-arriving packages and mail with an e-mail inquiry.

Troops and family members can use the e-mail address, mpsa-mrc@conus.army.mil, to inquire or claim mail that has yet to arrive, and was sent more than 60 days ago.

The e-mail inquiry should include a telephone number; e-mail address; rank, first and last name; mailing address; return address; any insured, certified, registered or confirmation number (if applicable); date of mailing; type of container used for mailing; a detailed description of the container contents or any additional information that can be used to identify the item, such as distinctive marking.

Upon receipt of the information, MPSA will contact the service member to identify the owner of the mail. If the mail is found, it will be sent to an address designated by the service member.

MPSA officials suggest that when mailing packages, troops routinely enclose a card with their address information. In the event the mailing label on the outside is lost or destroyed, the card can be used by MPSA for forwarding the package.