The new system reportedly will not be ready to move all domestic shipments by the summer 2024.
This family lost more than 70% of their belongings, valued at over $152K. The claims process added salt to the wound.
On average, troops will pay about $35 more per night than their housing allowance, once their Temporary Lodging Expense allowance ends.
"Our head is above water, but I'm not sure for how long," one soldier said of his family.
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