As a result, the report grossly undercounted the number of military and veterans arrested for the Jan. 6 attack, The Associated found in an investigation.
The system is helping responders make quick decisions, such as where to send medical supplies or how many truckloads of water to take into certain areas.
Of the more than 61,000 callers so far this year, about 59% had medical questions resolved without having to travel to an urgent care clinic or hospital.