It's not clear whether the protest will alter the timeline for service members to begin using the new moving process, which is now expected in late 2022.
Troops can expect to see improvements in every part of the moving process, from scheduling to filing a claim for lost or damaged goods, says the chief executive officer of HomeSafe Alliance.
A single move manager will provide complete door-to-door global household goods services for military families — and bring accountability to the system.
The nominee to become commander of TRANSCOM says the current system is "clearly incapable" of providing the consistent quality of moves troops and families deserve.
The delay is probably good for military families, because officials won't be starting a whole new system for managing household goods shipments during the busy summer season.