TriWest switch sparks ‘deluge of misdirected calls,’ Health Net says
Health Net is seeing a 200% increase in calls to their claims center, many because of problems reaching the new West Region contractor.
By Karen Jowers
Latest ""
Tricare announces temporary enrollment freeze and online limitations
Tricare beneficiaries are encouraged to make online changes to their health plan now, as DOD announced an enrollment freeze from Oct. 25-27.
By Karen Jowers
Federal judge clears way for new Tricare West Region contract
A new generation of Tricare contracts is designed to improve care for the 9.6 million Tricare beneficiaries under their purview.
By Karen Jowers
New Tricare benefits delayed due to continued contract protest
Improvements will be delayed, including those related to specialty care referrals after a PCS move.
By Karen Jowers
Protest of $65 billion Tricare West health contract goes to court
In light of the continuing legal challenges, the timing of the new Tricare contracts is unclear.
By Karen Jowers
IPPS-A rollout still on track after initial delay, Army says
The Army says its new master human resources platform is on track for full implementation Sept. 30.
By Davis Winkie